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NakodaAI

Glean Technologies

Glean

Enterprise search and an AI assistant that respects your company's permission structure.

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  • Business
  • Data
  • Productivity

What it does

An enterprise AI platform combining workplace search, an AI assistant and AI agents, connected across 275+ company apps (docs, chat, tickets, code) with permissions enforced so a query never surfaces something the asker couldn't already see.

The interesting part

Permission-aware retrieval is the whole point: an enterprise AI assistant that ignores access control is a security incident waiting to happen, and Glean's architecture is built specifically around not doing that.

Who it is for

  • Large organizations with knowledge scattered across many SaaS tools
  • IT and knowledge-management teams evaluating an internal AI assistant
  • Employees who waste real time hunting for a document, ticket or chat thread they know exists somewhere

Who should not use it

  • Small teams whose knowledge already fits in one or two tools — the value is proportional to how fragmented the tool stack already is
  • Organizations not ready to grant a third-party platform broad read access across internal systems

A typical use case

A new hire asks Glean what the current client-data retention policy is and gets a synthesized answer pulling from the internal wiki, a Slack clarification thread and the ticket where it was last updated — scoped to what that employee can see.

Limitations

  • Deployment and app-connector setup is an IT project, not a five-minute signup
  • Value depends on how well-connected and current the underlying source systems already are
  • Enterprise pricing and procurement, not a self-serve individual tool

Pricing

Enterprise pricing, quoted per organization — see official pricing.

Privacy & data

Markets enterprise-grade permissions and data governance as a core pillar; see its own security documentation for access-control and data-handling specifics.

Integrations

  • 275+ app connectors across docs, chat, tickets, code and more

Alternatives

Hex

Focused on structured data and analytics rather than unstructured knowledge search.

Why Nakoda noticed it

Glean is included because 'enterprise AI search' is easy to promise and hard to do safely — permission-aware retrieval is the actual engineering problem, and it's why Nakoda lists this over a dozen thinner enterprise-search entrants.

Provenance

Verified · last checked 2026-09-24

Nakoda read the product's own site directly and confirmed the facts on this page against it.