LEGAL · UPDATED 14 JUL 2026
Privacy policy
How we collect, use and protect personal information when you use this website and our services.
Who we are
Nakoda is a Dubai-based consultancy specialising in AI search visibility. This policy describes how we handle personal data collected through nakoda.ai and our related services.
Our registered address is Dubai, United Arab Emirates. You can reach our data-protection contact at hello@nakoda.ai.
What data we collect
Contact information you submit through forms: name, email address, phone number, company name and website URL.
Usage data collected automatically: IP address, browser type, device type, pages visited, time on site, referral source and approximate geographic location.
Communication records: the content of messages you send us through the website, email, WhatsApp, Telegram or Botim.
Cookies and analytics data: see our Cookie policy for details on the specific technologies we use.
How we use your data
To respond to enquiries and deliver the services you have requested.
To produce AI visibility reports and audits based on the website URL you provide.
To send you updates and marketing communications where you have given consent, or where we have a legitimate interest and you have not opted out.
To analyse how visitors use our website so we can improve the experience.
To comply with legal obligations, resolve disputes and enforce our agreements.
Legal basis for processing
Consent: when you submit a form, subscribe to updates or accept optional cookies.
Legitimate interest: to analyse site usage, improve services and send relevant communications to existing clients.
Contractual necessity: to deliver services you have engaged us for.
Legal obligation: to comply with applicable laws and regulatory requirements.
Data retention
We retain personal data only as long as necessary for the purposes described in this policy. Contact-form submissions and client records are retained for the duration of the engagement plus three years. Analytics data is retained in aggregated, non-identifiable form.
International transfers
Your data may be processed outside the UAE where our service providers operate. We ensure appropriate safeguards are in place, including standard contractual clauses and provider certifications.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting hello@nakoda.ai. You may also withdraw consent for marketing communications by clicking the unsubscribe link in any email or contacting us directly.
If you believe your data has been mishandled, you have the right to lodge a complaint with the relevant data protection authority.
Changes to this policy
We may update this policy from time to time. Material changes will be noted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance.
Contact
Questions about this policy can be directed to hello@nakoda.ai. We aim to respond within 14 days.
This is placeholder content for the site build and is not legal advice. Have it reviewed by qualified counsel before publication.